Privacy Policy
Effective Date: August 10, 2025
At Scallix Inc. (“Scallix,” “we,” “our,” or “us”), your privacy and trust are very important to us. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the steps we take to protect it. It applies to all interactions with our smart vending machines, websites, mobile applications, and related services.
1. Information We Collect
We may collect the following types of information when you interact with us:
- Business Information: Company name, business address, contact details, and names of authorized representatives.
- Personal Information: Names, email addresses, phone numbers, and other details provided during service inquiries, orders, or support requests.
- Usage Information: Data about your interactions with our website, vending machines, mobile applications, and communications.
- Payment Information: Billing details used to process purchases, leases, or services, handled securely by trusted third-party payment providers (e.g., Nayax).
- Technical Information: Device type, IP address, browser type, and performance logs to ensure our platforms work as intended.
2. How We Use Information
We use the information we collect for legitimate business purposes, including to:
- Provide, operate, and improve our products and services.
- Process orders, payments, and customer accounts.
- Communicate with you regarding orders, updates, events, and support.
- Conduct analysis to improve machine performance and user experience.
- Support marketing events and joint initiatives with partners (with consent).
- Ensure compliance with applicable laws and regulations.
We will never sell or rent your personal or business information.
3. Sharing Information
We only share information in limited circumstances:
- Service Providers: Vendors that support payment processing, shipping, analytics, technical support, or hosting.
- Business Partners: OEMs, resellers, or collaborators, but only when necessary to deliver a service and always under confidentiality obligations.
- Legal Obligations: When required by law, regulation, or to protect the safety, rights, or property of Scallix, our clients, or others.
➡️ Important: We do not share mobile/text message information with third parties or affiliates for marketing or promotional purposes.
4. Security
We take data security seriously. Safeguards include encryption, access controls, and secure storage. While no system can guarantee 100% protection, we continually review and strengthen our practices to keep your information safe.
5. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access the personal information we hold about you.
- Request corrections or deletion.
- Opt out of marketing communications.
- Restrict or object to certain types of processing.
To exercise these rights, email us at office@scallix.ai.
6. Cookies & Tracking
Our website and platforms may use cookies and similar tools to improve functionality and analyze usage. You can adjust your browser settings to manage or block cookies, though some features may not work as intended.
7. Third-Party Links
Our services may include links to external websites. We are not responsible for the content, privacy practices, or policies of those sites.
8. Retention
We keep information only as long as necessary for the purposes described in this Policy or as required by law. After that, we securely delete or anonymize it.
9. Updates to this Policy
From time to time, we may update this Privacy Policy. If we make significant changes, we’ll post the new version on our website and update the effective date above. Continued use of our services means you accept the updated policy.
10. Contact Us
If you have questions or concerns about how your information is handled, please contact us:
Scallix Inc.
4646 Dufferin St. Unit #6
North York, ON M3H 5S4